Refund and Cancellation Policy

Last Updated: July 2, 2025

At CACMA Test Series, we are committed to providing high-quality test series, evaluations, and mentorship services to CA and CMA aspirants. As our offerings include instant digital access and downloadable content, we follow a strict No Refund and No Cancellation policy.

1. No Refund Policy

• All purchases made on www.cacmatestseries.com are non-refundable once access is provided.
• This includes:
  • Mock Test Series (Chapter-wise, Full Syllabus, MCQ)
  • Mentorship Plans and Strategy Sessions
  • Evaluated Answer Sheets or Custom Feedback Services
• We do not offer refunds for:
  • Change of mind after purchase
  • Wrong product selection
  • Missed deadlines for test submissions

2. Duplicate or Failed Transactions

• If you are charged more than once for the same order or face a payment failure, we will investigate and process a refund of the extra amount within 7–10 working days.
• Please report such issues with payment proof to support@cacmatestseries.com within 48 hours of the transaction.

3. Order Cancellation

• Orders cannot be cancelled once:
  • Test papers or answer sheets are delivered/downloaded
  • Mentorship sessions are scheduled or completed
• We do not allow cancellation of subscriptions or bundled packages after access is granted.

4. System Incompatibility Disclaimer

• We are not responsible for refunds or cancellations due to:
  • Slow or unstable internet on the user's side
  • Incompatibility with mobile browsers or devices
  • Inability to open test papers due to outdated PDF readers or email delivery issues

5. Need Help?

For payment issues, technical errors, or duplicate charge queries, please contact us:
📧 Email: support@cacmatestseries.com
📞 Phone: +91 8910416751
📍 Address: Kolkata, West Bengal, India – 743128

By purchasing any service from CACMA Test Series, you acknowledge that you have read and agreed to this Refund and Cancellation Policy.